Overview

Returns & exchanges accepted within 30 days
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Shipping returns

To return your product, you should mail your product to: Jan Bruce Sculpture, Garway Hill House, Garway Hill, Hereford, HR2 8EZ.

Need help?

Contact us at jan@janbruce.co.uk for questions related to refunds and returns.